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- Deneyim
- 11 yıl
Hakkımda
An accomplished Service Leader boasting outstanding communication and team skills. With a proven track record in leadership and team collaboration, I have effectively demonstrated the ability to drive collective objectives and goals.
İş deneyimi8 iş · 11 yıl
- Tem 2024 – Tem 2026 2y 1ayHotel General ManagerHotel Brosse Garden 4 ⭐ · Tbilisi
- Oversee daily operations and ensure smooth functioning of all
- departments
- Manage budget, financial performance, and profitability
- Recruit, train, and lead the hotel staff
- Ensure high standards of guest service and handle key client
- relations
- Ara 2023 – Haz 2024 7ayDeputy General ManagerCron Palace Kosher Tbilisi Hotel 4⭐ · Tbilisi
- Quality control of all departments; providing support to
- the General Manager; bringing cases and meetings to
- their final stage; assisting and advising all department
- managers; and reviewing and analyzing financial
- reports with management at the end of each month.
- Nis 2022 – Ara 2023 1y 9ayFront Office ManagerHotel Address 9D 4⭐ · Tbilisi
- Hire, train, and supervise front office employees, ensuring
- they provide excellent guest services and enforce hotel
- policies. Interact with customers both in person and over
- the phone, assist with inquiries, and mitigate any guest
- complaints. Handle the front desk budget. Compile
- occupancy reports and financial information for the general
- Eyl 2021 – Nis 2022 8ayReceptionistHotel Address 9D 4⭐ · Tbilisi
- Guest reception and accommodation management. Efficient
- handling of incoming calls. Mastery of various reservation systems.
- Proficient cash register operations.
- Haz 2020 – Eyl 2021 1y 4ayReceptionistCron Palace Kosher Tbilisi Hotel 4⭐ · Tbilisi
- Guest reception and accommodation management.
- Efficient handling of incoming calls.
- Mastery of various reservation systems.
- Proficient cash register operations.
- Tem 2018 – Şub 2020 1y 8ayAggregation specialistKakhetian Traditional Winemaking · Tbilisi
- Software-based control and monitoring of alcoholic
- beverages for export to various countries, including volume
- tracking, compliance with regulatory requirements, and
- management of export documentation.
- Haz 2017 – Tem 2018 1y 2ayHelper chief specialist of technical serviceGlobal Erty · Tbilisi
- Professional communication with users within the scope of
- technical support; receiving, logging, and processing
- support requests; diagnosing, resolving, and preventing
- software and hardware issues; providing user consultations
- on system usage; escalating complex incidents when
- necessary and supporting users until full resolution in
- May 2014 – Eyl 2016 2y 5ayTechnical service specialistIT SERVICE · Tbilisi
- Participated in the design and deployment of a corporate
- network and in the assembly and initial configuration of
- server equipment; was responsible for quality control of
- completed work, testing, and commissioning of systems;
- ensured stable operation of the IT infrastructure,
- compliance with technical standards and security
Eğitim
- Information TechnologiesGeorgian Technical University · Kurs veya sertifika
- Network AdministratorGRENA /Cisco Networking Academy (CISCO) · Kurs veya sertifika
Beceriler12
Diller
Ehliyet ve sertifikalar
- Ehliyet · B