Service Delivery Manager

Andersen is hiring a Service Delivery Manager to lead service delivery, optimize processes, and ensure effective collaboration across international software projects. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.

Responsibilities: - Pre-selling Security. - Delivering Security Services. - Developing the Practice.

Requirements: - Experience of Delivery Management for 3+ years. - Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC). - Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations. - Ability to travel for client meetings and business development. - Prior experience in outsourcing/MSP business models. - Technical background. - Level of English – from Advanced and above.

Nice to have: - Experience managing service delivery for cybersecurity or MSSP practices. - Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001). - Technical security background.

Compensation: 3350–5275 EUR per month.