Service Delivery Manager
Andersen is hiring a Service Delivery Manager to lead service delivery, optimize processes, and ensure effective collaboration across international software projects. Andersen is a pre-IPO software development company that provides a full cycle of services, following project management standards and best practices. For over 19 years, we have been helping enterprises and middle-sized firms transform their businesses by creating effective digital solutions using innovative technologies. Immerse yourself in a global landscape as we collaborate with enterprises spanning North America, Western Europe, Israel, Australia, and the UAE. Our diverse expertise extends across FinTech, Healthcare, Retail, Telecom, Media & Entertainment, Logistics, Travel & Hospitality, eCommerce, and more.
Responsibilities
- Pre-selling Security.
- Delivering Security Services.
- Developing the Practice.
Requirements
- Experience of Delivery Management for 3+ years.
- Experience with pre-sales: scoping, SOWs, proposal input for security services (pentest, GRC, SOC).
- Familiarity with security service lines: penetration testing, phishing simulation, GRC audits, SOC operations.
- Ability to travel for client meetings and business development.
- Prior experience in outsourcing/MSP business models.
- Technical background.
- Level of English – from Advanced and above.
Nice to have
- Experience managing service delivery for cybersecurity or MSSP practices.
- Familiarity with compliance frameworks (PCI DSS, GDPR, Cyber Essentials, ISO 27001).
- Technical security background.
Compensation: 3350–5275 EUR per month.