ფრანგულენოვანი მომხმარებელთა მომსახურების სპეციალისტი

The German company “CMX Solutions” has been operating in the international market since 2012, with branches in Berlin, Skopje, Yerevan, Almaty, and Tbilisi. Through our multilingual contact center, we provide services to major international companies, focusing on handling inbound calls and electronic correspondence. Currently, more than 300 employees are working in our Tbilisi team and due to expansion, we are looking for Customer Service Specialists fluent in French.

Location: Tbilisi - Work schedule: Fixed (Monday-Friday 08:30 – 17:00 CET) - Workload: Full-time preferred; part-time options may also be considered. - Work arrangement: Office-based during the training period, with the possibility of working remotely afterwards. However, Candidates must be based in Georgia.

Main Responsibilities: - Providing customer service via inbound calls and electronic communication - Identifying customer needs, searching for information, and offering guidance - Providing technical support

Qualifications: - Excellent proficiency (C1) in French, along with good English skills (B2) in both written and spoken form; - Strong verbal and written communication skills; - High computer literacy; - Interest in technology and technical topics; - Customer-oriented attitude and politeness; - Quick thinking and efficiency; - Accuracy and attention to detail; - Ability to work in a team; - No work experience required.

We Offer: - Competitive Fixed Salary; - Guaranteed salary increase every six months; - Referral bonus for each recommended candidate; - Flexible work schedule; - Paid training course; - Opportunity to work remotely; - Health insurance; - Friendly and pleasant working environment; - Opportunities for growth and development.

Interested candidates are kindly asked to fill in their details on the indicated platform.

https://cmx-solutions.peopleforce.io/careers/v/174348-customer-service-representative-french-speaker?source_id=25656 Thank you for your interest in joining us!