Service Supervisor
Translated automatically from the original posting.
Kiketi Farm announces a vacancy for the position of Service Supervisor.
About us: Kiketi Farm is a multifunctional space focused on developing ecotourism, combining comfort, proximity to nature, and local values. Our team creates a cozy, authentic, and inspiring environment for guests and employees every day.
Working conditions: - Location: Kiketi, 28 Tsxra Dzma Kherkheulidze St. - Schedule: 5 working days a week (in shifts) | 2 days off - Work rate: Full-time. - Salary: 2500 GEL + bonuses after the probation period.
Key responsibilities: - Managing and controlling daily operational processes; - Ensuring high standards of service and caring for guest satisfaction; - Coordinating the work process of waiters, baristas, and runners; - Planning employee work schedules and controlling attendance; - Participating in the adaptation process of new employees and supporting their retraining; - Controlling cash operations, settlements, and the day-end process; - Monitoring product inventory, determining needs, and initiating orders; - Controlling hygiene, cleanliness, and food safety standards; - Effectively managing guest feedback and complaints; - Ensuring effective communication with internal departments (kitchen, warehouse, administration); - Fulfilling a specific work plan (KPI) and reporting results to the direct supervisor.
Qualification requirements: - Knowledge of English and/or Russian; - Knowledge of office programs (MS Office); - Leadership, organizational, and effective communication skills; - Ability to work in a stressful environment and make quick decisions; - At least 1 year of experience working as a supervisor or similar position in a food establishment.
Benefits: - Meal provision; - Result-based bonus system; - Health insurance after the probation period; - Participation in internal management trainings; - Opportunities for professional and career development.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/s6n0iGvd
By sending your CV, you confirm that you agree for "Kiketi Farm" LLC to process and store your personal data for 6 months. The company may store and consider your data for another position.
Good luck!