მომხმარებელთა მხარდაჭერის სპეციალისტი

GFA Gesellschaft für Finanzen und Administration operates in Georgia and provides administrative services to clients in Germany's real estate sector.

A vacancy has been announced for the position of Customer Support Specialist.

Overview: We’re looking for an organised, proactive, and creative individual to support tenant communications, lead management, and social media marketing. You’ll play a key role in ensuring smooth interactions with prospective and current tenants while helping us grow our online presence and strengthen our brand.

Key Responsibilities: - Tenant Communication & Lead Management - Respond promptly and professionally to enquiries from prospective tenants on HousingAnywhere, Kleinanzeigen, and WG-Gesucht. - Maintain clear, timely communication with current tenants, handling emails and requests efficiently. - Follow up with potential tenants after viewings and ensure all enquiries are managed effectively. - Organise tenant and lead information, update records regularly, and send reminders as needed.

Organisation & Team Collaboration - Assist with scheduling and coordinating viewings for prospective tenants. - Prepare and distribute mailouts, reminders, and announcements to tenants. - Collaborate with colleagues to improve communication processes, marketing efforts, and social media strategies.

What We’re Looking For: - Excellent Russian communication skills; English is a plus. - Organised, detail-oriented, and able to handle multiple tasks at once. - Creative mindset with an interest in content creation and social media trends. - Proactive approach to problem-solving and team collaboration.

Employee Benefits: - Flexible working hours (primarily 10:00–19:00 Georgian time). - 100% remote work. - A long-term career perspective in a modern, international company - Varied and challenging responsibilities - The opportunity to actively contribute to the company’s success - Attractive compensation and performance-based bonuses - A corporate culture characterized by openness and team spirit

Company events Interested candidates are kindly requested to send their CV and supporting documents to the following email address.