Luxury Apart Hotel Administrator
Translated automatically from the original posting.
Luxury Apart Hotel is announcing a vacancy for a Hotel Administrator position.
Luxury Apart Hotel is looking for a professional, friendly, and result-oriented administrator who will manage the guest's full journey - from the first message to check-out - and ensure the coordinated work of the housekeeping, laundry, and technical teams.
Location: Batumi, Orbi City Employment: Full-time, onsite Work schedule: Shifts, including weekends and holidays Salary: 900-1,200 GEL, depending on the candidate's experience and competence
Key Responsibilities - Professionally greet guests and fully manage the check-in/check-out process; - Verify booking data, guest documents, and payment status; provide room and key; - Timely communication with guests in person, by phone, WhatsApp, and email; - Process requests from the website and various booking channels, constantly update calendars and room statuses; - Accurately accept cash and non-cash payments, prepare necessary documentation and invoices; - Control room readiness and coordinate tasks with housekeepers, laundry, and technical staff; - Calm, polite, and operational response to guest requests, claims, and unforeseen situations; - Knowledge of room types, prices, services, and current offers; - Accurately keep shift reports, incoming funds, current issues, and handover records; maintain guest data confidentiality and security rules.
Requirements - Fluent knowledge of Georgian and English; Russian language will be considered an advantage; - Experience working in a hotel front office, bookings, or customer service is desirable; - Practical knowledge of computer programs, email, and office software; experience with booking systems will be an advantage; - Proper written and verbal communication, politeness, professional appearance, and accuracy when working with funds and bookings; - Ability to manage multiple tasks simultaneously, prioritize correctly, and remain calm under pressure; - Ability to quickly identify problems and make responsible decisions; - Willingness to work shifts.
What We Offer - Stable job in a growing management company; - Training based on hotel service standards; - Organized processes, clear responsibilities, team support, and timely payment; - Opportunities for professional growth and development as a senior administrator.
How to Apply Send your resume to luxuryaparthotell@gmail.com with the subject line: "Hotel Administrator". For additional information, please call: +995 555 907 333. By sending your resume, the candidate agrees that their personal data will be processed solely for the purposes of selection and employment. Shortlisted candidates will be contacted.