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ELEHEAR Georgia seeks a results-driven and empathetic English-speaking Sales Representative to join our team. This role focuses on guiding customers through the buying journey, answering product-related questions, and converting warm and inbound leads into happy customers through phone-based consultative sales.
About Us ELEHEAR is transforming hearing care through innovative technology, advanced AI-powered solutions, and a customer-first approach. Backed by a global team across the U.S., Canada, Europe, and China, we develop high-quality, affordable hearing solutions designed to improve everyday life.
Recognized with Hear Advisor`s Expert Choice Award, ELEHEAR is growing rapidly and setting new standards in the hearing aid industry. Join us and help shape the future of accessible, technology-driven hearing care.
Want to know more about ELEHEAR? Visit: https://elehear.com/
Key Responsibilities - Convert inbound and warm leads through phone calls into completed purchases using a consultative sales approach. - Conduct discovery conversations to understand customer needs and recommend the best product solution, explaining features, differences between models, and expected outcomes. - Follow up by phone with warm leads such as abandoned checkout, consultation requests, and customers who asked for recommendations but did not purchase. - Handle sales objections professionally (price, usability, tech concerns, fit, support), using approved scripts while staying natural and helpful. - Support customers through the checkout process and ensure correct order setup (shipping details, bundles, accessories, promotions), reducing cancellation and return risk. - Coordinate with Customer Support to ensure a smooth handoff for post-purchase needs and contribute to improving phone scripts, FAQs, and customer-facing messaging. - Maintain accurate records of calls, lead status, and outcomes in internal systems, ensuring clear tracking and reporting. - Collect insights from phone conversations and share patterns with the team (common objections, feature requests, competitor mentions). - Meet weekly and monthly performance targets (for example call volume, conversion rate, revenue, follow-up completion).
Qualifications - Proficient in English for professional communication (C1). - 1+ year experience in phone sales, inside sales, or consultative customer-facing roles (ecommerce, consumer electronics, medical devices, or subscriptions is a plus). - Comfortable using tools such as Shopify, Zendesk, and Aircall (CRM experience is a plus). - Strong communication and persuasion skills with a customer-first mindset, especially when speaking with older customers. - Confident handling objections, staying calm under pressure, and driving conversations toward clear next steps. - Highly organized, detail-oriented, proactive, and consistent in follow-up. - Hearing care, audiology, or hearing aid experience is a plus but not required (training will be provided).
Salary and Working Hours - Net salary of 2,400 GEL per month for a full-time role, plus an attractive bonus system. The average total monthly compensation typically reaches 6,000-7,000 GEL. - Working Hours: 9:00 AM to 6:00 PM EST, which is 6:00 PM to 3:00 AM Tbilisi time. - Schedule: Monday to Friday, with weekends off. - Office location: 17A University Street, Tbilisi.
How to Apply Interested candidates are invited to send their resume to Please include the job title "English-speaking Sales Representative" in the subject line.
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