Service Reception Operator
Translated automatically from the original posting.
Midea is one of the world's largest manufacturers of cooling systems and household appliances, focused on the development of energy-efficient technologies and environmental care.
LLC "Emservice" is the brand of Midea's exclusive service center for household air conditioning and appliances in Georgia.
LLC "Emservice" announces a vacancy for the position of "Service Reception Operator".
Function-responsibilities: - Receiving all types of customers (physical/legal) who come to the service center, providing them with the necessary information, and fixing orders. - Receiving damaged equipment brought to the service center, performing settlement with the customer if payment is made (printing a payment receipt on the cash register), and determining the needs for the item. - Making a sale based on the buyer's order, attaching a payment document to the order. - Fixing orders in the program, printing a completed receipt, and placing it on the damaged item, ensuring it is transferred to the workshop. - Providing detailed information about the damaged item to the technical manager. - Making outgoing calls if necessary. - Ensuring the customer's and technical manager's signatures, closing the order, and processing the sale in the program, writing off used materials. - Providing a service invoice to the customer if necessary for the order they received.
Basic requirements: - Higher education; - Knowledge of 1C program; - Conversational knowledge of Russian and English; - Knowledge of office programs (Excel, Word);
Personal qualities: - Communicativeness; - Politeness; - Attention to detail; - High sense of responsibility; - Discipline; - Ability to work in a team; - Ability to effectively conduct written and verbal communication; - Ability to effectively manage time;
Remuneration: - 1200 GEL.
Work schedule: - 5 working days a week from 10 to 18 hours;
Workplace: - Tbilisi, 12th km of Akhasheneblis Kheivani, Farsadanas street N7;
For more detailed information, please see the following link: https://midea.selfrecruit.ge/s/HXQr
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