Russian and English-Speaking Customer Service Expert

TP Georgia is seeking a Russian and English-Speaking Operations Customer Expert to join our team in Tbilisi.

As an Operations Customer Expert, you will support our customers by answering questions and resolving issues. You will have a key connection between our company and our valued customers, and an important part of our success.

What We Offer - Compensation UP TO GROSS GEL: - 2400 1st 6 months (salary/yearly/performance bonus) - 2600 6th month onward (salary/yearly/performance bonus) - 2000 referral Bonus - 650 Life Event Bonus - other bonus schemes - Paid Health insurance for you and your Family - Paid Training

Your Growth & Work Life Balance - Fast career growth – promotion to Senior level possible after 6 months - Wellbeing offerings: yoga, pilates, events, and more - Psychological support: confidential on-site consultations with professional psychologists - Corporate benefits with partner companies - Prime location on Rustaveli Avenue with a modern office, chill-out & gaming zone

What We’re Looking For - Russian language skills C1+ (spoken & written required) - English proficiency at B2 level or higher - Strong customer and service orientation - Ability to communicate correctly and clearly with different customer types - Good computer skills + fast typing - Familiarity with iOS and MacOS, or comparable technology, is preferred - Creative, solution-oriented mindset and a strong team player - Willingness to work in shifts, weekends, and public holidays - Experience in a similar role is a plus, but not required - Work from office is obligatory

What You’ll Do - Handle inbound calls and written inquiries from customers - Provide clear, friendly, and professional support in Russian and English - Update and maintain customer data - Comprehensive clarification and troubleshooting of customer queries - Work closely with your team to deliver the best customer experience

Recruitment Process - Our selection process consists of several stages: - Phone interview (language and motivation screening) - Assessment Center / interview stage & written Assignment - Final decision and offer - Please apply only if you meet the required language levels, as the first stage includes a phone interview in Russian and English.

How to apply If this sounds like the right match for you, we would love to receive your application! https://tp-georgia.softgarden.io/job/65335581?l=de Please apply in English by 02.09.2026. Click the Apply button below to get started. If you have any further questions, feel free to message us directly on Facebook

By submitting your application, you consent to the storage of your data in our candidate database for up to 6 months.

The company promotes equal employment opportunities and supports the principle of equality in the workplace. Decisions are made based on the applicant's qualifications and not on the basis of race, skin color, nationality, religion, gender, age, sexual orientation, gender identity, marital status, or any other criterion, as stipulated in the Labor Code of Georgia.

At our company, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.