Service Center Equipment Manager Assistant/Operator

"VESTEL" service center is looking for an organized, responsible, and result-oriented employee who will be actively involved in the daily operations of the service center and management of the technical group.

Work location: Tbilisi, Tsereteli

Position: Service Center Equipment Manager Assistant/Operator

Main responsibilities:

** Arrive at the workplace at least 5 minutes before the start of the workday;

** Active participation in current processes of the service center;

** Participation in the management of the technical group - distribution of functions, control of discipline and workload;

** Control of work plans and service processes;

** Coordinated work with the after-sales service group and timely notification of delays;

** Constant communication with the service manager and reporting on current processes;

** Visiting customers if necessary and assessing the situation;

** Quality control of services and ensuring that products are returned to customers in proper condition;

** Administration and control of employees' working hours;

** Control of compliance with service operations standards;

** Generation of databases and service-related documentation;

** Preparation of daily reports and sending them to accounting;

** Timely provision of documentation and financial information for non-standard operations;

** Timely communication of important issues to management;

** Control of items and inventory available at the service center;

** Preparation of monthly reports for the HR manager;

** Evaluation of the service center operator's work process and provision of feedback;

** Participation in planning service personnel business trips;

** Control of cleaning standards and working hours of relevant personnel;

** Protection of company internal regulations and confidentiality.

Work experience:

** At least 1 year of experience in a junior manager or assistant position;

** Experience in the service or management field will be considered an advantage.

Education: Higher education in business administration, management, or a related field.

We value:

** Analytical thinking

** Team management skills

** Effective time management

** Planning and organization skills

** Effective communication and negotiation skills

** Punctuality and organization

** High sense of responsibility

** Reliability and fairness

** High work culture

** Result and development orientation

** Attention to detail

Qualification requirements:

** Knowledge of Turkish and Russian languages at a communicative level - mandatory;

** Knowledge of service standards;

** Knowledge of management systems - desirable;

** High-level proficiency in Microsoft Word and Excel.

If interested, please send your CV to and specify the position: "Service Center Equipment Manager Assistant/Operator".

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