Night Auditor/Administrator in Reception Department
Translated automatically from the original posting.
The hotel "Wyndham Batumi" is announcing a vacancy for the position of Night Auditor/Administrator in the Reception Department.
Main Responsibilities: - Receiving, registering, and checking out guests during the night shift. - Managing phone calls and electronic correspondence. - Informing guests about hotel services, rules, and additional offers. - Checking, reconciling, and closing daily financial operations (Night Audit procedures). - Preparing reports, invoices, and financial reports. - Controlling cash and bank card transactions. - Updating data in the reservation system and ensuring accuracy. - Effectively resolving guest requests and issues during night hours. - Following security procedures and reacting accordingly when necessary. - Reporting and transferring information to the morning shift after completing the night shift.
Professional Requirements: - Preferred experience working as a Front Office Agent, Receptionist, or Night Auditor. - Higher or professional education in Tourism, Hospitality, Business Administration, or a related field. - Experience working with hotel management software (Opera, Fidelio, or other PMS systems) is an advantage. - Knowledge of financial reporting and basic accounting operations. - Good knowledge of Georgian and English languages (additional foreign language skills are an advantage). - Practical knowledge of MS Office programs, especially Excel. - Ability to work night shifts.
Personal Requirements: - High sense of responsibility and accuracy. - Organizational skills and attention to detail. - Effective communication and high standards of service. - Ability to quickly identify and solve problems. - Ability to work in a stressful environment. - Teamwork and collaboration skills. - Time management skills. - Friendly, professional, and guest-oriented attitude. - High level of ethics and confidentiality.
Working Conditions: - Pleasant and healthy work environment; - 5 working days a week; - 9-hour work shift with a 1-hour break; - Opportunities for professional development and career growth.
If you are interested in this vacancy, please click the link: https://wyndhambatumi.selfrecruit.ge/s/wlbAT
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