Information Center Operator
Translated automatically from the original posting.
Medical Center "Mrcheveli" is the exclusive representative of the European Group of Limbach Diagnostics in Georgia and Transcaucasia.
"Mrcheveli" is the first Georgian laboratory that started sending analyzes to Europe. "Mrcheveli" is actively involved in the development of laboratory medicine and, together with German partners, introduces quality, accuracy and patient-oriented medical services.
For more information about the company, please visit: http://www.mrcheveli.com
Medical Center "Mrcheveli - European Group of Limbach Diagnostics" is expanding its network and announces a vacancy for the position of Information Center Operator in Tbilisi.
Qualification requirements:
Higher medical education; Experience in a similar position is desirable; Conversational English; User-level knowledge of office programs.
Functions and responsibilities:
Providing telephone consultations to patients about laboratory services and conditions, providing them with the necessary information; Managing the call service; Software accounting of incoming calls; Making outgoing calls as needed; Timely response to customer problems and other related issues within the competence, or referral to the relevant service; Managing and resolving customer complaints within the competence; Managing questions/requests received from customers through electronic channels.
Professional skills:
Active listening skills Proper speech; Attention to detail; Quick thinking; Teamwork skills;
What we offer:
The opportunity to work with a professional team; Professional development opportunities; Health insurance.
Interested individuals, please send your resume to:. Please indicate the vacant position title in the subject.
By sharing the resume, the applicant consents to the processing of his personal data by Medical Center "Mrcheveli" (TIN:. Personal data processing will be carried out by Medical Center "Mrcheveli" (including through authorized persons), which acts in accordance with international data protection standards and applicable legislation. The purpose of personal data processing is to determine the candidate's compliance with the requirements of an existing/future vacancy, making a decision on employment, and will be stored for no more than 3 years; the candidate is entitled to receive information about the processed personal data that he provided to the Medical Center and request correction, update, addition, blocking, deletion and/or destruction of this information; for this, please contact us at:
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