Dispatcher / Operations Manager
Translated automatically from the original posting.
Company "Let's Go" is announcing a vacancy for the position of Dispatcher / Operations Manager.
If you have experience working as a car dispatcher, tour company operations manager, transportation company center operator, account manager, or in a similar field, and you are ready to work in a young, friendly team, we are looking for you.
Our company has been operating in the tourism and transportation sector for over 8 years. Specifically, we provide transportation services to international partners. Our partners include: Booking.com, Talixo, Kiwitaxi, Iway, cartraveler, viator, and others.
Job responsibilities: - Responding to emails during working hours, registering orders in the system, controlling orders; - Correct and linguistic communication with clients on the company's email, social networks, and messengers; - Answering incoming calls from clients and/or online games; discussing outgoing calls.
Requirements: - Knowledge of English; - Knowledge of Russian (will be considered an advantage); - User-level computer skills.
Responsibilities: - Control of interorders and system registration; - Communication with machines and; - Control of orders received by drivers; - Feedback with users through digital and telephone channels;
Personal characteristics: - Disciplined and punctual; - Logical and analytical thinking; - Team and individual skills; - Ability to work under stress; - Ability to conduct factual negotiations.
Working hours and compensation: - 10 working days per month, including 12 hours or a day shift schedule; - 10 working days per month (⅓ of every third night shift), 12-hour night shift schedule; - The probationary period is paid. - Work location: Tbilisi International Airport.
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