German-speaking Customer Service Expert - E-commerce

TP Georgia is announcing a vacancy for a German-speaking Customer Service Expert (E-commerce) position in Kutaisi.

Join TP Georgia and receive a one-time start-up bonus of 1,000 GEL.

Do you want to become a member of the TP Georgia (formerly Majorel) team?

If you are fluent in German, please review the vacancy below and if interested, send us your application.

TP is a global leader in the field of Digital Business Process Outsourcing.

The company unites over 500,000 employees in more than 170 countries and offers high-quality services to world's leading brands.

TP Georgia offers an international work environment, career development opportunities, and modern standards-based working conditions.

We offer - Salary (accrued) in GEL: - 2,750 GEL for the first 6 months (base salary, monthly bonus, and night shift allowance) - 3,000 GEL from the 7th month (base salary, monthly bonus, and night shift allowance) - 1,000 GEL Sign-on bonus - 650 GEL Life-Event bonus - Referral bonus in case of successful recommendation - up to 2,000 GEL - Paid premium health insurance for you and your family members - Performance-based bonus programs - Paid training

We offer - Fast career development opportunities - promotion to Senior position possible after 6 months - Opportunity to work from home - Wellbeing programs - yoga, Pilates, various events, and other activities - Psychological support - confidential consultation with a professional psychologist - Corporate benefits and special discounts with partner companies - Modern office with a recreation space and gaming zone - Transportation to your home in case of late shifts

Required skills and qualifications - Very good command of German (speaking and writing) - Customer and service-oriented approach - Effective verbal and written communication skills - Good computer knowledge - Team-oriented, creative, and motivated approach - Willingness to work shifts and on weekends - Main responsibilities - Processing of telephone and written customer requests (Inbound) - Consulting customers and resolving issues completely - Filling and updating customer data in relevant systems

If you are interested in this offer, please send your application in German no later than September 17, 2026 - https://tp-georgia.softgarden.io/job/64139413?l=de To submit your application, click the "Bewerben" button.

Note: By sending your documentation, you confirm your consent that it will be stored in our database for 6 months.

The company promotes equal employment opportunities and supports the principle of equality in the workplace. Decisions are made based on the applicant's qualifications and not on the basis of race, skin color, nationality, religion, gender, age, sexual orientation, gender identity, marital status, or any other criterion, as stipulated in the Labor Code of Georgia.

At our Company, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.