Telephone Service Officer
Translated automatically from the original posting.
Microfinance company JSC “Miso Euro Credit” is announcing a vacancy for the position of Telephone Service Officer.
About the company: JSC “Miso Euro Credit” (eurocredit.ge) is an international company based on the European model, operating in the Georgian market since 2011. Eurocredit is represented in 22 cities of Georgia, with 28 branches and offers auto and business loans to customers.
The Eurocredit team consists of professionals who stand out with their expert knowledge and extensive experience in their field. The company has created a free environment, which ensures the loyalty and goodwill of employees.
Location: Tbilisi
Main responsibilities: - Receiving / identifying incoming calls; - Informing customers about the company's products and services; - Providing consultations within the scope of competence; - Redirecting calls when necessary; - Recording received information with relevant persons; - Timely response to issues recorded by customers; - Making outgoing calls to customers when necessary.
Qualification requirements: - Experience working in a similar position is desirable; - Knowledge of computer office programs.
Additional skills: - Fluent speech and written communication; - Effective communication skills; - Ability to manage conflict situations; - Ability to work in a busy mode. - High sense of responsibility; - Organizational skills.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/7FBLG4K
Good luck!
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