Senior Manager of Auto Insurance Claims Service
Translated automatically from the original posting.
Insurance company Aldagi announces a vacancy for the position of Senior Manager of Auto Insurance Claims Service in the Auto Insurance Claims Service Department.
Work location: Tbilisi, Anna Politkovskaya #16 (Head Office) Working hours: 10:00-18:00 (Monday-Friday)
Main responsibilities: - Initial communication with clients at the time of insurance events to regulate auto insurance claims; - Providing information to clients on the necessary documentation to be collected; - Initial assessment of the case and making a decision on the need to involve an expert; - Preparation of the initial report and transfer to the back office for consideration after receiving the necessary documentation; - Submission of documentation, and in case of incomplete documentation, provision of information on bringing it to completion;
Basic requirements: - Higher education; - Required experience in the insurance field, in the direction of client relations/service; - Experience working in a similar position in an insurance company will be considered an advantage; - Important experience in working with documentation; - Knowledge of English and Russian languages at a communicative level; - B category driver's license.
Essential skills: - Persuasive communication skills; - Active listening skills; - Conflict management skills; - Organizational skills; - Attention to detail; - Service orientation.
Interested parties, please respond to the announcement using the "Respond" button.
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