Service Advisor

The official representative of the Korean automotive company in Georgia "Kia Georgia" is looking for a new team member for the position of Service Advisor.

Working hours: Monday-Friday - 10:00 to 18:00, Saturday - 10:00 to 16:00;

Address: Tbilisi, Agamasheneblis Avenue #84

Main functions/responsibilities:

Reception of customers, provision of primary consultation, registration, and ensuring proper service; Input of vehicles into the registered service; Ensuring effective communication between the customer and the technical team; Coordination and management of regulated works during the customer's visit; Creation/submission of a detailed report to the customer about the service provided (service and replaced parts); Follow-up with the customer after the service is completed; Calculation of service prices, informing customers about prices, payment terms, and current promotions; Writing off and posting services and parts in the program for sales; Closing sales, final authorization of sales after recording parts from the warehouse; Registration of the vehicle in the accounting program, performance of actions provided by the instructions; Production of documentation according to the standards existing in the company - cost estimate, invoice, receipt and transfer, request-write-off; Production of cash operations: receipt of cash and non-cash settlements, provision of receipts, invoices, and checks; Checking the daily cash balance and preparing financial statements; Management of template documents and standard references in coordination with the Service Manager; Ensuring high standards of customer relations; Responding to customer calls, letters, and redirecting to the relevant department if necessary, registering requests, controlling reservations and queues, communicating with customers through various electronic means; Follow-up on missed calls, communication with customers, and sharing information with the relevant department. Production of statistics on these calls and sharing information with the Human Capital Department; Storage and archiving of customer registration information; Observance of safety, technical, and labor safety rules;

Position requirements:

Desirable experience in the auto industry/auto service; Higher education; Knowledge of English; Auto-technical service; English at a communicative level; MS Office;

Competencies and skills:

Ability to communicate effectively; Attention to detail; High sense of responsibility; Time management skills; Ability to work in a team;

If interested, please send your resume to, and please indicate the position title - Service Advisor in the Subject field.

Application deadline: 13.08.2026

"Kia Georgia" thanks you for your interest in the vacant position and wishes you success. "Kia Georgia" - The resume you send may contain personal data provided for by the Georgian Law on Personal Data Protection, including special category data. We inform you that your personal data will be processed by "Kia Georgia" for the purposes of making a decision to establish a contractual, including employment relationship with you. Also, your resume may not be considered for this vacancy and may be reserved for another relevant vacancy for up to 3 years. If you agree to the above, please send us your resume.