Sales Development Representative
Translated automatically from the original posting.
"ADI 2018" was founded in Tbilisi as an initiative aimed at addressing a pressing issue - a shortage of professionals in the digital industry on the local market.
Today, ADI is the most recognized digital learning platform in the country, known for its practical approaches, expert mentors, and career development programs. We have helped thousands of students launch their careers in areas such as marketing, design, programming, and other fields.
In 2023, our partner became Tether. This initiative enables us to take our mission to the global market, where anyone from around the world can now access practical, career-focused education.
About the position
Today, we are nurturing the next generation of digital professionals: marketers, designers, programmers, and creatives who are not only focused on employment but also strive to excel in their field.
At ADI, sales are not just about reading scripts - it's about having real conversations, conveying value, and building human connections.
We are looking for a Sales Development Representative (SDR) who will help more people discover what ADI can open up for them in their lives.
You will be the first point of contact for individuals who are ambitious, curious, or simply seeking change. Your task is to help them see the opportunities.
If you have experience working in a call center, sales team, or fast-paced environment, and enjoy communicating with people, you will feel comfortable here.
We are creating a sales culture that is ambitious yet human, disciplined yet supportive.
Key responsibilities:
- Communicate with potential clients through various channels (phone, message, email); provide timely, friendly, and professional responses to all messages
- Effectively process leads and register accurate data in CRM
- Provide interested customers with comprehensive information about the academy's courses and services
- Analyze customer needs and make relevant offers (upselling, cross-selling, special packages)
- Close deals and meet sales targets
- Actively participate in team sales and achieve common goals
- Manage the portfolio of existing students - offer additional courses and maintain interest
- Collaborate with marketing and product teams to share course updates, trends, and strategies
- Ensure high customer satisfaction and effectively manage the sales pipeline
- Timely fulfillment of sales manager's tasks
- Timely provision of payments from new and existing clients
Qualifications:
- At least 1 year of experience in sales or a similar position
- Strong communication skills in Georgian and English
- Experience working with CRM systems
- Result-oriented approach and ability to close deals
- Organizational ability to work with multiple tasks simultaneously
- Ability to manage objects and adapt flexibly
- Desire to work with a team and positive attitude
What we offer:
- Friendly work environment (really!)
- Opportunity to work independently in a supportive team
- Onsite work in the office for the first 3 months, followed by a hybrid format
- Unlimited access to all ADI courses (and discounts for family members)
- Attractive referral program
https://academyofdigitalindustries.recruitee.com/o/sales-development-representative-geo
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