Call Center Operator
Translated automatically from the original posting.
Synexia is announcing a vacancy for a Call Center Operator position. Synexia is a German artificial intelligence and robotics company MicroAGI's exclusive partner in Georgia. We collect video data of human hand movements, which are used to train future robotic and AI models.
Job Description The Call Center Operator is Synexia's first contact with potential contributors. Their main task is to process incoming leads, clearly and convincingly present the project over the phone, and bring the candidate to registration and the first recording. The position is fully remote, and work is done from home.
Key Responsibilities - Process incoming leads in a timely and complete manner - Make outgoing calls to existing and inactive contacts in the database - Present the Synexia project and Shift application over the phone: how it works, what the contributor gets, and what is required - Support the candidate during registration, application setup, and the first recording stage - Provide clear answers to frequently asked questions and responses (payment, confidentiality, time expenditure) - Fully and timely reflect all calls, statuses, and notes in the CRM system - Work on returning inactive contributors (follow-up calls) - Daily and weekly reporting to the team leader
Requirements - Experience in a call center, sales, or customer service (advantageous but not mandatory) - Fluent Georgian speech, pleasant and clear communication over the phone - Patience and ability to work with rejection - Basic knowledge of English - Knowledge of computer programs (Google Workspace, CRM) - Necessary conditions for working from home: stable internet, computer, headphones, and a quiet space for calls - Self-organization skills and discipline in a remote work regime
We Offer - Fixed salary + bonuses - Result-based bonus system (for each qualified contributor attracted) - Fully remote work, fixed schedule: 11:00-20:00, with a one-hour break - Trainings, conversation scripts, and opportunities for professional development - Work on an international AI and robotics project with a German team - Real career growth prospects in a rapidly growing company
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