Receptionist-Administrator

"Clocks hotel" is announcing a vacancy for the position of Receptionist-Administrator.

CLOCKS HOTEL Tbilisi is a 65-room, 4-star hotel located in the historic district of Tbilisi. The hotel has implemented international high standards and practices, including building planning, safety, and management. The hotel is fully adapted for people with disabilities and is distinguished by its unique concept and refined design.

Work location: Tbilisi, Avlabari

Work schedule: 5/2 8-hour shifts (morning, afternoon, and night shifts)

We offer:

** Competitive remuneration;

** Health insurance;

** Meal provision;

** Career growth and development support.

Position role and responsibilities:

Main duties:

** Friendly reception and accommodation of guests;

** Entering guest information into the FINA program;

** Daily checking of the list of departing / new guests;

** Processing guest requests and responding accordingly; timely answering their questions to achieve a positive result;

** In case of receiving a complaint from a guest, finding solutions to resolve it in the shortest possible time

** Settlement with guests in accordance with the company's standards;

** Having up-to-date information about hotel room categories, prices, promotions, products, and services to provide guests with reception and accommodation within the scope of their competence;

** Preventing losses by implementing an appropriate credit policy and acting in accordance with the Cash policy introduced in the company

** Handover of shifts in accordance with the standard introduced in the company

** Preparing / providing reports for various departments

Qualification requirements:

** Preferably experience working in a similar position;

** Knowledge of Georgian and English at a high level;

** Good communication skills;

Personal skills:

** Sense of responsibility;

** Teamwork skills;

** Attention to detail.

The company is a rapidly growing equal opportunities employer with European management standards. Our team does not discriminate on the basis of race, religion, gender, age, status, affiliation, or other views.

Interested individuals, please send your resume to the specified email address: and together let's create an unforgettable environment for our guests. Please indicate the position title in the subject line.

We wish you success and look forward to meeting you!

By sending a resume for this vacancy, you confirm that you agree to process your personal data by "LLC Clocks Management" (storage, collection, grouping, deletion) in accordance with the applicable legislation of Georgia. In accordance with the requirements of the Law of Georgia "On Personal Data Protection". The deadline for processing your personal data is no more than 6 months.