Reception Administrator
Translated automatically from the original posting.
"STEPS Batumi Hotel & Suites", a premium apartment-hotel in Batumi, implemented by Premium Group, stands out for its ability to provide a full-fledged accommodation experience for guests arriving for both business and leisure purposes.
The multifunctional complex includes 550 hotel apartments, a spa center, an open swimming pool, a terrace, and a restaurant.
"STEPS Batumi Hotel & Suites" is announcing a vacancy for the position of Reception Administrator.
Work location: Batumi, Gr. Lortkhipanidze St. 2b
Benefits: meals, health insurance
Ensuring high-quality service for apartment-hotel guests and apartment owners, efficiently managing the check-in and check-out process, accurately recording reservations, settlements, and guest-related information, as well as coordinated work with other hotel departments.
Main responsibilities:
Possessing accurate information about hotel room categories, tariffs, availability, and reservation cancellation conditions; Professionally, kindly, and in accordance with hotel service standards, welcoming guests; Organizing the process of guest registration, accommodation, and departure; Checking guest identification and reservation data; Correctly issuing and recording apartment keys or electronic cards; Introducing hotel services, rules, and security requirements to guests; Agreeing and managing special requests, early check-in, and late check-out cases with relevant persons; Registering and resolving guest requests, notes, and complaints within the scope of authority; Protecting guest confidentiality and personal data;
Qualification requirements:
Mandatory experience working in a similar or adjacent position; Knowledge of Georgian and English languages; knowledge of Russian will be considered an advantage; Ability to work with office programs; Fluent speech and effective communication skills;
If you meet the vacancy requirements and want to join the "STEPS Batumi Hotel & Suites" team, please send your resume/CV to the following email address: and indicate the position title in the subject field.
Please note that by submitting your resume, you consent to the company's processing of your personal and personal data.
Good luck!
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