Courier Operations Assistant
Translated automatically from the original posting.
About the company: We are a rapidly growing logistics company. We are looking for an energetic, flexible, and multifunctional team member for the position of Operations Assistant, who is ready to engage in the management of the company's daily processes, learn all stages of logistics, and support the team in various directions as needed.
Courier Operations Assistant
Main responsibilities:
In our dynamic environment, the situation changes daily, and accordingly, your responsibilities include the full cycle of operational processes: Managing the process of parcel pickup: full control of the process of parcel pickup/issuance from the company's warehouse; coordination of couriers in the process of parcel pickup and dispatching. Control of problematic parcels: identification of problematic parcels, timely resolution, and preparation/return of returnable parcels. Courier management: finding new partner couriers, managing the existing courier team, coordination, and their daily support (Support). Warehouse support: assisting the warehouse team during peak periods in the process of sorting, receiving, and issuing parcels. Office operations: organizing parcel pickup from the office, working in the company's program/files, and assisting in current administrative issues. Supporting the customer support team (CS Support): assisting the customer service team in solving internal, complex problems; direct communication with customers to regulate cases as needed.
Requirements: Proficiency in office computer programs (Excel, Word) at a working level; Knowledge of English (desirable); Experience in working with customers, case management, or in the field of logistics will be considered an advantage. Personal qualities (what we value most): High sense of responsibility and the ability to bring things to the end; Maximum flexibility: readiness and enthusiasm to perform any type of work (both with a computer and in a warehouse, with couriers on site) depending on what the company needs at a specific moment; Ability to work in a stressful and rapidly changing environment and make quick decisions; Good communication and teamwork skills.
Terms, schedule, and location:
Work schedule: 6 working days a week, with a variable schedule according to the load (40 hours a week); Main work location: Kakheti Highway 33a; Important nuance: on parcel pickup days, work in the warehouse on the territory adjacent to the airport (to manage the process on site with couriers). Salary: 1500 GEL
What we offer:
A dynamic and friendly work environment; The opportunity to gain diverse and in-depth experience in the field of logistics; Career growth prospects (you will learn the entire business from the inside).
Interested candidates, please send your resume (CV) to
Please, in the subject line of the letter, be sure to indicate the position name "Courier Operations Assistant", otherwise, your candidacy will not be considered.
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