Guest Experience Ambassador

TAV Operation Services is a subsidiary of TAV Airports Holding and one of the world's leading providers of premium travel services at airports. The company operates at approximately 90 locations in 19 countries and serves millions of passengers. In Georgia, TAV Operation Services is represented at Tbilisi and Batumi International Airports, providing: Primeclass lounges, Fast Track and Meet & Greet services, membership programs, and digital passenger solutions. The company focuses on creating a comfortable, seamless, and high-quality experience for passengers at every stage of their journey through the airport.

Join our team as a Guest Experience Ambassador.

Workplace: Tbilisi International Airport Work Schedule: 12-hour shifts (day/night), 2 days off

Key Responsibilities - Ensuring premium class airport services for passengers and providing high-quality service. - Supporting passengers during check-in, baggage handling, visa, and other airport procedures, while adhering to airport regulations and company rules. - Monitoring service quality, producing operational documentation, and managing settlement processes. - Promoting customer satisfaction and achieving target sales through exceptional service and continuous process improvement.

Qualification Requirements - Ability to work individually and as part of a team - Detail-oriented - High sense of responsibility

What We Offer - Competitive compensation - Health insurance package - Transportation (from Avlabari) - Meals

If your qualifications match the requirements, please send your resume to: Please indicate the position title in the subject field. By sending your resume, you agree to the company's processing of your personal data in accordance with Georgian legislation.