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QWQ71VYJ Posted 16 Sep 2 views

KiwiPost

KiwiPost

Call Center Operator

KiwiPost external listing
Tbilisi Full-time Administration / Management
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Negotiable Apply by 17 Oct

Translated automatically from the original posting. Read the original in Georgian →

"KiwiPost" has been operating for 8 years, providing international parcel transportation services from 7 countries around the world and offering customers fast, secure, and efficient logistics services. Our experience, reliable partner network, and professional team enable us to successfully operate in both local and regional markets. We also serve large international e-commerce platforms and provide customs and last-mile services.

We prioritize quality, speed, and customer experience - that's why we create a dynamic work environment focused on development and are looking for people who are ready to become part of our team. Visit our LinkedIn or Facebook page to learn more about our activities.

We are looking for a motivated and polite Call Center Operator who will focus on providing high-quality service to our customers.

In our company, your role will be:

  • To communicate with customers over the phone; identify problems and provide qualified answers; maintain company service standards
  • To serve customers through online chat.
  • To work with internal databases necessary for providing services
  • To provide general information to customers (about the company, services, working hours, etc.)
  • To manage problematic situations and inform responsible persons in a timely manner

As a Call Center Operator, we would like you to have:

  • Experience in customer service
  • Clear and refined speech
  • Good verbal and written communication skills in Georgian and Russian
  • Organizational skills;
  • Energy;
  • Communication and politeness;
  • Teamwork;
  • High sense of responsibility;

We promise you:

  • Fixed salary;
  • Opportunities for professional growth;
  • Friendly and supportive team;
  • Health insurance;

If you are interested, please send your resume to. We will only contact selected candidates.

We wish you success!

By submitting your application for this vacancy, you consent to the processing of your personal data by LLC "Kiwi" in accordance with the Georgian Law on Personal Data Protection.

Your personal data will be processed only for the purpose of considering your candidacy for employment in the relevant vacancy.

We will store your data securely, using appropriate technical and organizational security measures, for 6 months in case a suitable position arises in the future and we consider your employment. After the storage period expires, they will be fully destroyed/deleted.

You have the right:

  • To request information about the processing of your data;
  • To request their correction, update, or deletion;
  • To withdraw your consent to data processing at any time, after which the data will be deleted in accordance with the law;
  • To exercise other rights provided by the Georgian Law on Personal Data Protection.

To exercise your rights or for issues related to personal data processing/protection, please send us a message to or submit a relevant application (address: Mtskheta Street).

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