Patient Registration and Service Manager
Translated automatically from the original posting.
LLC "Akad. N. Kipshidze Central University Clinic" is announcing a vacancy for the position of Patient Registration and Service Manager.
Remuneration: 1600 GEL accrued. Location: Tbilisi, Vaja-Pshavela Ave. #29;
Functions: Daily operational activities and monitoring - Control of patient flow: At the beginning of each working day, remove the list of patients admitted, discharged or transferred to other departments from the clinic's information program. - Data comparison: Verify the list obtained from the program with the physical (working) journal in the relevant department to eliminate errors. - Management of the state portal: Timely and error-free closure of the medical history on the relevant state portal within 24 hours after the completion of the medical case (discharge).
Financial management and patient communication - Calculation control: Check the correctness and accuracy of financial calculations for medical services. - Patient information: Provide detailed information to the patient/his legal representative about financial issues (co-payment, uncovered expenses) until the patient is discharged from the clinic. - Debt management: In case of financial debt of the patient to the clinic, ensure immediate contact between the lawyer and the patient/responsible person and coordinate the process.
Interaction with insurance companies and state structures - Management of insurance cases: Timely transmission of notifications about the occurrence, progress and completion of the case (in accordance with the rules provided by the contract) when receiving beneficiaries from private insurance companies. - Agreement of medical services: Preliminary agreement with insurance companies for conducting high-tech research or starting other specific services. - Processing of guarantee letters: In the presence of guarantee letters from private insurance companies, municipalities, administrations and referral programs, timely search, systematization and submission of relevant documentation to the service managing medical service records and reporting.
Document circulation and quality control - Archiving/submission of medical histories: Organized submission of completed and fully filled medical histories to the clinic's quality management service once a week. - Reporting: Performance of other current tasks and periodic reporting to the direct supervisor.
Universal substitution function based on rotation and need, during the absence (vacation, sick leave, etc.) of any department manager (Cardiology Department, Palliative Care Department, Neurology Department, Critical Medicine and Intensive Care Department, Therapeutic Department, ER/Emergency Medicine Department, Surgical Department) to fully perform their duties, which involves quickly managing the specifics of a particular department.
Qualification requirements: - Higher medical education; - At least 1 year of experience working in the same position; - Knowledge of computer office programs; - Knowledge of Russian and English languages at a communicative level. - Preference will be given to individuals with medical education and similar work experience.
Personal qualities: - Critical thinking skills; - Analytical skills; - Ability to make independent decisions; - High sense of responsibility; - Attention to detail; - Competence; - Teamwork skills.
Interested individuals, please send your CV (resume) and educational certificate to the following email address:. It is also possible to leave the specified documentation at the clinic's office. In the subject field, please be sure to indicate the position title.
By submitting data for this vacancy, you confirm that you agree for "Akad. N. Kipshidze Central University Clinic" LLC to collect, process, and store the submitted information (CV) in accordance with international data protection standards and Georgian legislation for the purpose of conducting the necessary procedures for your employment. Personal data will be used only for this purpose and will not be transferred to third parties without your consent.
The deadline for receiving CVs for this vacancy is September 15, 2026.
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