Remote Support Specialist
Translated automatically from the original posting. Read the original in Georgian →
The German footwear chain "SALAMANDER" is announcing a vacancy for a Remote Support Specialist position.
Location: Fully remote
Type of employment: Full-time
Remuneration: Fixed salary + sales bonus
Requirements: Own laptop
About the role
We are looking for a friendly and efficient person to work on our Facebook page - respond to private messages and comments, assist customers and turn communication into sales. You will be the first point of contact for people interested in our products - so your main task is to help, gain trust and guide the customer towards a purchase.
What you will do
Respond promptly to Facebook, Instagram, TikTok messages and comments Answer questions about products, prices and availability Guide interested customers to complete online purchases Follow up with potential buyers to finalize sales Maintain a friendly and professional tone that matches our brand Identify frequently asked questions and problems to improve service
Who we are looking for
Good written communication skills Stable internet and computer/smartphone Availability to respond Comfortable working with Facebook, Instagram, TikTok applications Self-motivated, organized and efficient Positive, customer-oriented attitude
Benefits:
Health insurance 50% discount on products
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/6arw3uCb
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