Reception Administrator
Translated automatically from the original posting. Read the original in Georgian →
Hotel Grand Bellagio in Batumi invites motivated, communicative, and highly responsible candidates to the position of Reception Administrator.
We are looking for a team member who will be the face of the hotel, provide professional service to guests, and create a positive first impression.
Key Responsibilities: - Receiving, registering (Check-in) and escorting (Check-out) guests in accordance with hotel standards; - Responding to incoming calls and emails in a timely and competent manner; - Providing guests with necessary information about hotel services and rules; - Working with the reservation system (PMS) and accurate data recording; - Producing current front office documentation and performing manager's tasks; - Quick and effective response to guest requests, comments, or complaints.
Qualification Requirements: - English language proficiency is mandatory. (Knowledge of an additional language will be considered an advantage) - Experience working in a similar position will be considered an advantage; - Knowledge of office computer programs (MS Office); experience working with hotel programs will be considered an advantage; - Ability to communicate effectively, resolve conflicts, and work in stressful situations; - Punctuality, organization, and adherence to team work principles.
We Offer: - Competitive fixed remuneration - Meal provision during working hours; - Real opportunities for professional growth and career development.
Address: Batumi, [Lech and Maria Kachinskis #3]
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