Online Medical Services Coordinator

LLC "Aversi Clinic" is announcing a vacancy for an Online Medical Services Coordinator.

Work location: Vaja-Pshavela 27b

Work schedule: Full-time

Main responsibilities:

** Developing and implementing a plan for the online consultation service and setting up the process step by step;

** Organizing the process of primary and repeat online consultations;

** Creating and managing doctors' online consultation schedules;

** Coordinating the process of patient registration, appointment scheduling, and information provision;

** Managing online payments, payment confirmation, and communication with the financial department;

** Daily coordination with the call center, reception, accounting, doctors, and technical team;

** Participating in defining the standard for patient and doctor communication;

** Collaborating with the quality department to prepare relevant SOPs, instructions, and work procedures;

** Controlling the production of necessary documentation within online consultations and recording information in the electronic system;

** Managing online registration forms, video consultation tools, and other technical instruments;

** Identifying systemic issues and areas for process improvement with the technical team;

** Preparing information about the service with the marketing team and coordinating its placement on the website, social media, and other communication channels;

** Receiving feedback from patients and doctors and initiating relevant improvements;

** Analyzing the number of online consultations, revenue, demand, canceled visits, and other key indicators.

Qualifications and requirements:

** Higher education in Business Administration, Healthcare Management, Project Management, Public Health, or a related field;

** Experience working in the healthcare sector is desirable;

** 2 years of experience in managing projects, operational processes, or service direction is desirable;

** Good knowledge of office programs, especially Excel and PowerPoint;

** Experience using CRM, clinical programs, online registration, or other digital systems is desirable.

Essential skills for the position:

** Ability to plan and manage projects;

** High level of organization and ability to manage multiple processes simultaneously;

** Strong written and verbal communication skills;

** Analytical thinking and data-driven decision-making;

** Ability to quickly identify and solve problems;

** Attention to detail.

To send your resume, please visit the link: https://aversiclinic.selfrecruit.ge/s/uPYW8

The candidate is aware that submitting their application for this vacancy implies the transfer of personal data to the employer and consent to the processing of such data. The candidate is aware that LLC "Aversi Clinic" will process the personal data submitted by the candidate in accordance with the requirements of the Georgian Law on Personal Data Protection in order to determine the candidate's suitability for the vacancy and potential employment.

The candidate's personal data will be processed within 12 months from the date of posting the vacancy. Moreover, during the same period, information about the candidate and the data sent by the candidate may not be considered for this vacancy and may be reserved for another relevant vacancy.

If you object to your candidacy being considered for another position or wish for LLC "Aversi Clinic" to stop processing data for this specific vacancy, or if you wish to change or delete your data, you can contact the company at the following email address:

You have the right to receive information about the processed data, the basis and purpose of processing, the storage period, to get acquainted with and receive copies, to correct, update, supplement, block, stop processing, delete and destroy, transfer, and appeal.

The person granting this consent is authorized to contact the employer's Personal Data Protection Officer, LLC "Medical Legal Consulting Group", at for consultation at any time and receive qualified and operational service as soon as possible.

The authorized person for processing your personal data is LLC "Self.Gi" (ID: 405373714), which, as the authorized person for data processing, will process the data on behalf of, for the benefit of, and in accordance with the instructions/guidelines provided by the company.