CRM Manager
Translated automatically from the original posting. Read the original in Georgian →
Construction and development company "Monolith Group" is looking for a team member for the position of CRM Manager.
Work location: Tbilisi Work schedule: Full-time
Main functions:
- Daily management and development of Bitrix24;
- Reflection of Sales and Marketing processes in CRM;
- Management and optimization of Sales Funnel;
- Lead Management and Lead Assignment;
- Control of Mandatory Fields, Next Action, Lost Reasons, and SLA;
- Control of completeness and accuracy of CRM data;
- Management of duplicate and incomplete data;
- Correct reflection of Lead Sources and Marketing Campaigns;
- Marketing Attribution and connection of Sales/Marketing data;
- Management of CRM KPIs, reports, and Dashboards;
- Monitoring of Sales Managers' work in CRM;
- Identification of CRM Automation needs and coordination of implementation;
- Support, training, and onboarding of new CRM users;
- Control of CRM Adoption;
- Identification of problems and new business needs in Bitrix24;
- Management and prioritization of Development Backlog;
- Constant coordination with FMG;
- Testing of new functions and Business Acceptance;
- Systematic improvement and ownership of ongoing processes in CRM.
Qualification requirements:
- Analytical thinking and ability to solve problems systematically;
- Experience on the Bitrix24 platform (knowledge of standard functions and experience in comparing modules);
- Ability to delegate and manage projects and tasks;
- Experience in data management and import/export;
- Strong communication, presentation, and documentation skills;
- Experience in implementing CRM;
Personal skills:
- Analytical thinking
- Ability to manage time effectively;
If interested, please send your resume to the following email address, and indicate the position name in the subject field.
Good luck!
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