Remote Support Team Specialist
Translated automatically from the original posting.
A growing company is looking for a motivated, energetic, and communicative Remote Support Team Specialist.
If you can communicate calmly and smoothly with customers, quickly learn new programs, and take responsibility for each issue, we offer stable employment, professional development, and real career advancement opportunities.
Conditions:
**Salary: 1,100 GEL; **Workload: 40 hours a week, distributed over 6 working days; **Opportunity for professional training and development; **Real prospects for promotion; **Friendly and supportive team.
Main responsibilities:
**Providing remote support to customers; **Responding to phone calls and written messages; **Providing information on parcel status and services; **Registering customer requests in the relevant system; **Identifying problematic cases and redirecting them to the responsible team; **Providing timely feedback to customers; **Ensuring compliance with service quality standards.
Requirements and skills:
**Clear speech and written communication skills; **Politeness, patience, and responsibility; **Basic knowledge of computer programs; **Ability to quickly search and process information; **Knowledge of Russian and/or English is essential; **Experience in customer support is desirable but not mandatory.
If you're interested, please send your CV to:
In the subject field, please indicate the desired position title.
We will only contact selected candidates.
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