Service Manager
Translated automatically from the original posting. Read the original in Georgian →
SYF INTERNATIONAL is announcing a vacancy for the position of Service Manager - 2 vacancies
Location: Tbilisi, Georgia Type of employment: Full-time
About SYF INTERNATIONAL SYF INTERNATIONAL is one of the leading Destination Management Companies (DMC) in the Caucasus region, which has been successfully operating in Georgia, Armenia and Azerbaijan for over 10 years. The company specializes in organizing high-quality services for international tourists, including accommodation, transportation, excursions and group tours.
As the company grows, we are looking for two motivated and organized Service Managers to join our team in Tbilisi.
Main responsibilities - Coordination of daily operations of tourist groups; - Communication with hotels, restaurants, transportation companies, guides and other partners; - Organization of bookings and services; - Ensuring smooth service delivery during the guest's journey; - Quick and effective resolution of operational problems; - Coordination of guides, drivers and suppliers; - Monitoring of service quality and customer satisfaction; - Preparation of operational reports and correct documentation.
Requirements - Fluency in Georgian (mandatory); - Good knowledge of English or Russian; - Strong communication and interpersonal skills; - Organizational skills and ability to manage time effectively; - Ability to work on multiple tasks simultaneously and perform effectively in a stressful environment; - Problem-solving skills and attention to detail; - Experience in tourism, hospitality, operations or customer service will be considered an advantage; - Knowledge of Microsoft Office and Google Workspace; - High sense of responsibility, positive attitude and teamwork skills; - Willingness to work on weekends and official holidays if necessary.
We offer - Competitive remuneration; - Stable full-time employment; - Opportunities for professional and career development; - Friendly and international work environment; - Trainings and professional development; - Opportunity to work for one of the leading tourist companies in the Caucasus. - Application
Interested parties, please respond to the advertisement using the "Easy Apply" button.
Join the SYF INTERNATIONAL team!
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