Hotline Operator
Translated automatically from the original posting. Read the original in Georgian →
Medical company Geo Medi announces a vacancy for a Hotline Operator position.
Main responsibilities: - Receiving incoming calls and correctly identifying patient needs; - Providing comprehensive information about the company's medical services; - Offering relevant services based on patient needs; - Scheduling calls and agreeing on optimal visit times; - Transferring call details to the relevant doctor or crew; - Monitoring crew movement using the GPS system; - Monitoring the call process and communicating with patients, doctors or - crews when necessary; - Correctly and timely recording information related to service progress; - Recording information in the system;
We value: - Fluent speech and effective communication skills; - Sense of responsibility and attention to detail; - Ability to work calmly and effectively in stressful situations; - Quick thinking and decision-making skills; - Basic computer skills; - Teamwork skills; - Knowledge of English and/or Russian is desirable; - Experience working in a similar position will be considered an advantage.
We offer: - A stable work environment; - A professional and friendly team; - Competitive compensation; - Opportunities for development and professional growth;
Location: Tbilisi, Didi Dighomi, I. Petritsi 2.
Work schedule: - 22:00 – 10:00 (20-21 shifts per month) [*priority] - salary: 1500 ₾ - 10:00-10:00 (24-hour shift) - salary: 150 ₾ per shift - 10:00-18:00 (Monday to Friday, weekends off) - salary: 1500 ₾
If interested, please send your resume to. Specify the position title in the subject field.
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