Backup Customer Support Specialist

Join the digital ecosystem of "TNET" as a Backup Customer Support Specialist!

Website: https://www.tnet.ge/

Workplace: Tbilisi, Nutsubidze 129a Work schedule: 10:00-19:00 (full-time or part-time)

As a backup employee, you will have the opportunity:

• To study in-depth telephone service standards and get acquainted with content management techniques;
• To engage in real work processes and develop problem-solving, effective communication, prioritization, teamwork, and time management skills;
• To get employed full-time with a permanent contract.

Your role in "TNET":

• To study the information available on the website and provide complete information to the user;
• To find all possible alternatives in case of a problem and offer a solution/alternative tailored to the user's needs;
• To provide consultations to users via email and other communication tools;
• To communicate with customers by phone.

This vacancy is for you if:

• You have proficient writing and speaking skills in Georgian;
• Experience in a similar position is desirable;
• You have office software skills;
• You have conversational English skills.

In "TNET" you will find:

• A culture of knowledge sharing and continuous learning;
• An innovative, growth-oriented team;
• Diverse, equal, and inclusive values;
• A flexible work environment.

If you want to join the largest digital ecosystem in Georgia, send your resume to: hr@tnet.ge, and specify the vacancy title in the subject.

Personal Data Protection:

LLC "TNET" processes candidate personal data to determine compliance with existing and/or future vacancy requirements and make a decision on employment in accordance with the requirements of the Georgian Law "On Personal Data Protection", specifically:

• Your personal information is processed for no more than 3 years;
• You are entitled to request information about the data that LLC "TNET" processes about you;
• You are entitled to request correction, update, addition, blocking, deletion, and/or destruction of your personal data. For this, please contact us at: personaldata@tnet.ge;
• By sending your resume to the contact email or providing it in any other way, you confirm that you agree to the company's processing and storage of your personal data in accordance with Georgian legislation.

Anti-Discrimination Policy:

LLC "TNET" conducts the candidate selection process in accordance with the requirements of the law on the elimination of all forms of discrimination and the principles of equal treatment of persons, and excludes discrimination against persons on any grounds.