Help Desk Engineer
Translated automatically from the original posting.
JSC "Microfinance Organization Scap" is announcing a vacancy for the position of Help Desk Engineer.
Main duties and responsibilities:
Ensuring the smooth operation of the company's computer, network, and peripheral equipment; Providing technical support to employees (onsite and remotely) and, if necessary, instructing/training them; Installation, configuration, diagnostics, and troubleshooting of operating systems (MS Windows 7, 8, 10, 11); Installation/configuration of peripheral devices (printers, scanners) and IP phones; Basic monitoring of the internal local area network (LAN, Wi-Fi, DHCP/DNS) and timely elimination of faults; Management of technical incidents (in the Ticketing system); Performing regular preventive maintenance of technical equipment;
Qualification requirements:
At least 1 year of experience in IT support; High-level knowledge of MS Windows (7, 8, 10, 11) operating systems; Experience working with IP telephony and peripheral devices; Basic knowledge of local networks and internet protocols; Knowledge of remote assistance programs (TeamViewer, AnyDesk, etc.); Intermediate-level English language skills (for working with technical documentation); Experience working with Active Directory;
Other requirements and skills:
Ability to work on multiple tasks in parallel and prioritize correctly; Ability to quickly identify and solve problems (urgency); High sense of responsibility, organization, and attention to detail; Effective communication and teamwork skills; Ability to work in a busy and intensive mode;
Working conditions:
Full-time position, up to 40 hours per week. Probation period: 3 months; Salary: determined according to the candidate's qualifications.
Interested individuals, please fill out the application at the link: https://scapp.selfrecruit.ge/s/lL7nH or upload your resume (CV).
Good luck!
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