Service Advisor
Translated automatically from the original posting.
Company "GT Group" announces a vacancy for a Service Advisor position in the After-Sales Service Department in Batumi.
"GT Group" is a holding-type, multi-profile company with various trade and service operations. The company officially represents leading international brands of trucks, agricultural machinery, and lubricants: Ford Trucks, Iveco, New Holland, Isuzu, Castrol, and others.
For more information about the company, please visit the website: https://gtgroup.ge
Work location: Batumi, Sulkhan-Saba Orbeliani St. N 19 Working hours: Full-time;
Qualification requirements: - Higher education - preferably in a technical field; - Knowledge and experience in service operations; - Product knowledge (repair, parts, processes, etc.) and general automotive knowledge; - Desirable experience working with spare parts catalogs; - English language proficiency - B2 level; - MS Office skills;
Main responsibilities: - Control of the appointment system, agreement of time with the consumer, and determination of visit accuracy; - Sharing information about service promotions with customers and controlling their implementation; - Control of accuracy of registered vehicle data; - Control of accuracy of sent defective acts; - Control of accuracy of acceptance and delivery acts and provision of copies; - Verification of debtors; - Verification of limits and remaining amounts provided in the contract; - Control of accuracy of cost estimate forms and their timely sending to accounting; - Control of accuracy of uploaded completed tasks and pictures; - Control of contract amounts formalized with customers.
Personal qualities: - Effective communication skills; - Attention to detail; - Sense of responsibility;
For detailed information about the vacancy and to send your resume, please visit the following link: https://gtgroup.selfrecruit.ge/s/f0xWy
Good luck!
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