Call Center Operator
Translated automatically from the original posting. Read the original in Georgian →
Insurance company Alfa is a subsidiary of medical holding "Aversi".
Alfa was founded in 2009. We offer our customers a full range of insurance products in both retail and corporate directions. For us, it is essential to constantly develop in accordance with your wishes and ensure your peace of mind.
Alfa Insurance announces a vacancy for a Call Center Operator position.
Workplace: Tbilisi Schedule: Dynamic
Functions and Responsibilities: - Receiving incoming calls and communicating with customers; - Reflecting information received from the insured in the program; - Receiving incoming calls and primary information about the occurrence of an insurance event and software reflection of the notification; - Managing the callback service; - Providing information to customers about insurance products.
Qualification Requirements: - Higher education or a graduating student (preferably in the field of medicine/healthcare); - Experience in a similar position is desirable; - Good knowledge of office programs; - Knowledge of English is desirable.
Personal Qualities: - Effective verbal communication skills; - Sociability; - Punctuality, organization; - Ability to navigate critical situations and make decisions.
Interested parties, please respond to this ad using the "Respond" button.
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