An accomplished Service Leader boasting outstanding communication and team skills. With a proven track record in leadership and team collaboration, I have effectively demonstrated the ability to drive collective objectives and goals.

1. Jul 2024 – Jul 2026 2y 1mo
   Hotel General Manager

   Hotel Brosse Garden 4 ⭐ · Tbilisi

   • Oversee daily operations and ensure smooth functioning of all
   • departments
   • Manage budget, financial performance, and profitability
   • Recruit, train, and lead the hotel staff
   • Ensure high standards of guest service and handle key client
   • relations
2. Dec 2023 – Jun 2024 7mo
   Deputy General Manager

   Cron Palace Kosher Tbilisi Hotel 4⭐ · Tbilisi

   • Quality control of all departments; providing support to
   • the General Manager; bringing cases and meetings to
   • their final stage; assisting and advising all department
   • managers; and reviewing and analyzing financial
   • reports with management at the end of each month.
3. Apr 2022 – Dec 2023 1y 9mo
   Front Office Manager

   Hotel Address 9D 4⭐ · Tbilisi

   • Hire, train, and supervise front office employees, ensuring
   • they provide excellent guest services and enforce hotel
   • policies. Interact with customers both in person and over
   • the phone, assist with inquiries, and mitigate any guest
   • complaints. Handle the front desk budget. Compile
   • occupancy reports and financial information for the general
4. Sep 2021 – Apr 2022 8mo
   Receptionist

   Hotel Address 9D 4⭐ · Tbilisi

   • Guest reception and accommodation management. Efficient
   • handling of incoming calls. Mastery of various reservation systems.
   • Proficient cash register operations.
5. Jun 2020 – Sep 2021 1y 4mo
   Receptionist

   Cron Palace Kosher Tbilisi Hotel 4⭐ · Tbilisi

   • Guest reception and accommodation management.
   • Efficient handling of incoming calls.
   • Mastery of various reservation systems.
   • Proficient cash register operations.
6. Jul 2018 – Feb 2020 1y 8mo
   Aggregation specialist

   Kakhetian Traditional Winemaking · Tbilisi

   • Software-based control and monitoring of alcoholic
   • beverages for export to various countries, including volume
   • tracking, compliance with regulatory requirements, and
   • management of export documentation.
7. Jun 2017 – Jul 2018 1y 2mo
   Helper chief specialist of technical service

   Global Erty · Tbilisi

   • Professional communication with users within the scope of
   • technical support; receiving, logging, and processing
   • support requests; diagnosing, resolving, and preventing
   • software and hardware issues; providing user consultations
   • on system usage; escalating complex incidents when
   • necessary and supporting users until full resolution in
8. May 2014 – Sep 2016 2y 5mo
   Technical service specialist

   IT SERVICE · Tbilisi

   • Participated in the design and deployment of a corporate
   • network and in the assembly and initial configuration of
   • server equipment; was responsible for quality control of
   • completed work, testing, and commissioning of systems;
   • ensured stable operation of the IT infrastructure,
   • compliance with technical standards and security

1. Information Technologies

   Georgian Technical University · Course or certificate
2. Network Administrator

   GRENA /Cisco Networking Academy (CISCO) · Course or certificate

• Driving licence · B