After-Sales Service Manager
Translated automatically from the original posting. Read the original in Georgian →
Company "Archi", a leading development company in Georgia, founded in 2006. We have already successfully completed 55 projects and currently have 33 ongoing constructions in Georgia.
We are looking for an After-Sales Service Manager at "Archi".
His/her functions will be
- Ensuring the smooth process of service, discussing and resolving problematic issues;
- Identifying the customer's set request/problem, directing it to the relevant structural units, and monitoring the timely fulfillment of the request;
- Coordinating the development/changes of the requested apartment layout - providing information to the architect and agreement between parties;
- Ensuring various documentation, including changes to the payment schedule;
- Timely informing the customer about news and changes;
- Reflecting customer data in the database and CRM;
- Generating new ideas to improve the service process.
Qualification requirements
- Higher education;
- At least 1 year of work experience in the service sector is required;
- English language skills at a communicative level are required;
- Knowledge of Microsoft Office at a user level is desirable.
If you are interested in our vacancy and have relevant experience, we look forward to your CV, which you can upload at the specified link until November 05, 2026: https://crm.archi.ge/crm/deal/web_form/vacancy.php
Only selected candidates will be contacted.
Please note that your resume will be stored in the company's database for the next six months. Moreover, your candidacy may be considered for another similar position if a vacancy exists.