Post-Sales Service Manager
Translated automatically from the original posting. Read the original in Georgian →
Kristal Group | Tbilisi | Full-time
In Kristal Group, you will be the primary point of contact for clients after they purchase an apartment. You will provide clients with information about payments and current issues, coordinate their requests with relevant teams, and ensure resolution.
We offer a fixed salary and the opportunity to gain experience in real estate development. The probation period is 2 months.
What you will do: Respond to clients' inquiries after sales and provide timely information on current issues. Coordinate clients' requests with relevant departments and inform them about the status of their issues. Monitor payments and reflect data in the program. Record client communications in CRM. Ensure the circulation of documents related to post-sales service. Prepare a monthly report on payments. Perform other current tasks assigned by your direct supervisor.
What experience you will need: At least 2 years of experience in client communication. Higher education, preferably in economics. Knowledge of Excel. Clear communication, negotiation, and coordination skills for multiple issues in parallel. Experience working with CRM and knowledge of English and Russian languages will be considered an advantage.
How to apply: Send your CV to by November 20, 2026, and specify "Post-Sales Service Manager" in the subject line.
Kristal Group will process the personal data provided in your CV for the purpose of evaluating your candidacy. Your CV will be stored in the company for one year, and during this period, your candidacy may be considered for other vacancies.