Customer Support Specialist
Translated automatically from the original posting. Read the original in Georgian →
Company "Gzavnili" is announcing a vacancy for a Customer Support Specialist position.
"Gzavnili" has enjoyed the trust of customers for 12 years. The company ensures the delivery of parcels from the United States to individuals and legal entities and delivers them to their doorstep.
Main duties and responsibilities:
- - Ensure a high standard of telephone and online customer service;
- - Timely respond to and process questions/requests received via Gzavnili's website and email;
- - Process incoming requests or informational questions via Gzavnili's website chat and various social media platforms and respond in a timely manner;
- - Provide informational, consulting, and search services to customers;
- - Process customer requests for certain types of postal services and transfer them accordingly;
Basic requirements:
- - Fluent English language skills;
- - 1 year of experience working in a similar position will be considered an advantage;
Work location: Tbilisi - Tashkent Street.
Salary: 1200 GEL
Work schedule: Hybrid, 11:00-19:00
If interested, please send your CV to. Please indicate the job title in the subject line: Customer Support Specialist.
Application deadline: November 10
The company Gzavnili thanks you for your interest in the vacant position and wishes you success.
Note: Your resume you send may contain personal data, including special category data, in accordance with the Georgian Law on Personal Data Protection.
We inform you that your personal data will be processed for the purposes of making a decision to establish a contractual, including employment relationship. Your resume may not be considered for this vacancy, based on the vacancy requirements, or may be reserved for another relevant vacancy. The sent resume may be stored for 1 year. If you agree to the above, please send us your resume.
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