Remote Service Manager
Translated automatically from the original posting. Read the original in Georgian →
TBC is announcing a vacancy for the following position: Remote Service Manager
Tbilisi, Georgia Employees work in a hybrid mode Full-time Location: Head Office Work Schedule: Full-time
Company Description We are TBC, a leading financial institution in the region, where a brave and goal-oriented team, we fulfill our mission and simplify people's lives.
We set a new standard of service using data analysis, artificial intelligence, and digital products.
We support you in development, achieving goals, and creating your success story - it's essential to believe.
Job Description You, as a Remote Service Manager: - Respond to incoming calls and provide high-quality service to customers; - Determine their needs through telephone communication; - Listen, analyze, and help them effectively resolve issues; - Actively participate in achieving individual and team goals.
You will have the opportunity: - To study banking products and processes; - To gain interesting knowledge and experience in the banking sector; - Career development opportunities after at least 6 months of successful work, based on your interests and direction; - To get acquainted with the best service standards, which will help you perform your daily work; - To work with professional people in a team environment.
We Offer: - A remote work format where you can work from home, office, or any convenient location; - Paid training before starting work; - Learning platforms and many development opportunities; - Additional benefits: health insurance, well-being activities, internal offers, the "Tibiseli" fund, and more.
Qualifications This position is for you if: - You enjoy helping others and improving their experience; - You have strong communication skills and can maintain professionalism in difficult situations; - You are focused on development, communicative, and ready for constant learning; - You want to develop your career in the financial sector and gain the best experience; - You are ready to work with AI tools and modern technologies.
Where You Will Work: - Remotely, from home, office, or any convenient location.
To apply, please follow the link: https://smrtr.io/BVy_j
Additional Information TBC processes candidate personal data to determine the candidate's suitability for the vacancy in accordance with the requirements of the Georgian Law "On Personal Data Protection". Information about the candidate may also be processed to determine the candidate's suitability for future vacancies. Candidate information is stored for no more than 3 years. If you do not want further data processing and want to change or delete data, please contact us using the link and communicate with us through the same link's communication channels: Confidentiality - TBC Bank
TBC shares your information with companies within the TBC Bank Group PLC. Subsidiary companies also ensure the processing of personal data in accordance with the legislation. If you do not want to share data with companies within the TBC Group, please contact us using the same link: Confidentiality - TBC Bank
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