Front Office Receptionist
Translated automatically from the original posting. Read the original in Georgian →
Theory Hotel and Dining - new designer hotel and fine dining restaurant in Tbilisi’s heart – Freedom Square.
We are looking for a suitable candidate for the position of Front Office Receptionist. The candidates we are looking for should have good cooperation and communication skills and should be extremely customer oriented.
Department: Front Office Reports to: Front Office and Administration Head
Main responsibilities: - Welcoming guests and checking their details against their bookings - Allocating rooms and issues appropriate keys - Answering phones from prospective customers and guests, taking messages and delivering them - Responding to requests for help and information - Providing concierge services, such as booking theatre tickets, arranging travel and providing information about local amenities and attractions - Handling incoming guest room reservations - Ensuring all guests establishing credit upon check-in - Handling difficult situations effectively - Preparing room bills and ensuring prompt payments - Checking guests out, taking payments and returning deposits - Demonstrating teamwork by co-operating and assisting colleagues as needed
Knowledge, skills, abilities: - Fluent Georgian, English, Russian - Organized, punctual, self-motivated - Team spirit - Positive attitude and attentive to details - Working experience in similar position will be considered as a plus
We offer: competitive salary, health insurance, and having the great opportunity for personal and professional development and working with a great team.
The interested applicants should send their CV to. Please indicate the Position you apply for in the "subject" line.
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