Telephonic Interpreters
Overview: As a member of LSA’s network of Independently Contracted interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters and all languages are welcome! Responsibilities: · Provide effective telephonic remote interpreting · Answer inbound calls in a timely manner · Provide superior customer service · Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality · Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices · Complete training(s) and participate in ongoing Quality Assurance monitoring
Qualifications/Experience: · Full fluency in both English and the target language · Technology proficient (web-based platforms, email, Microsoft Word) · Landline, cellphone, or VoIP · An interpreting space that is quiet, secure, and free from outside noises · 2+ years of professional interpreting experience preferred · Industry specific certifications/trainings preferred (CMI, CCHI, etc.) · Proof of 40+ hour medical interpreting training preferred (ex: Bridging The Gap, Cross-Cultural, etc.) LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience. Compensation Additional Information
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