Warranty Manager
Translated automatically from the original posting.
Company "G-T Group" announces a vacancy for the position of Warranty Manager in the After-Sales Service Department in the Light Vehicles division.
"G-T Group" is a holding-type, multi-profile company with various trade and service operations. The company officially represents leading international brands of trucks, agricultural machinery, and lubricants: Ford Trucks, Iveco, New Holland, Isuzu, Castrol, and others.
Work location: Tbilisi, David the Builder Avenue #216. Work schedule: Full-time, from 10:00 to 18:00.
Requirements: - Higher education - preferably in a technical field; - Knowledge of supplier warranty standards; - Knowledge and experience of service operations; - Product knowledge (repair, parts, processes, etc.) and general automotive knowledge; - English language proficiency - B2 level.
Main duties: - Transfer of warranty documentation to customers, including warranty certificates, regulations, and manufacturer-required documents, as well as recording and maintaining signed documentation; - Reflection and periodic update of warranty data, details, and terms in service and manufacturer programs; - Preparation and sending of warranty claims to the manufacturer based on work orders; - Recording, marking, sorting, and control of details in the warranty room; - Organization and control of the utilization process of warranty details after the manufacturer's specified storage period has expired; - Preparation, submission, and monitoring of invoices based on manufacturer-paid warranty claims; - Control of service actions, sharing information with relevant parties, and ordering necessary details; - Preparation of weekly reports on paid and rejected warranty claims, analysis, and sharing with relevant parties; - Monitoring of the correctness of service orders related to warranty cases; - Determination of part inventories for service actions, identification of corresponding VIN numbers, and involvement in informing customers; - Ensuring constant communication with the manufacturer's service and warranty departments, organizing meetings as needed; - Systematic checking of service actions announced by the manufacturer and planning their implementation with service employees.
Personal skills: - High sense of responsibility and attention to detail; - Analytical thinking and problem-solving skills; - Negotiation and effective communication skills.
Interested parties, please respond to the announcement using the "Respond" button.
We publish a copy of this advert so people looking for work in Georgia can find it, with a link back to your original. If it is yours, you can take over managing it, or ask us to take it down.
A claimed listing becomes Direct: shown above mirrored copies, applications arrive in your dashboard, and the listing joins Google job search.
