Sales Floor Supervisor-Stradivarius-Batumi Grand Mall

AFG Retail Georgia is announcing a vacancy for the position of Sales Floor Supervisor-Stradivarius-Batumi Grand Mall, in Batumi.

AFG Retail Georgia is part of AFG International Company, which previously operated in the market under the name Cenomi Retail. The company is an official representative of international brands in Georgia and offers customers a wide range of world brands in fashion, beauty, lifestyle and other areas. The company's portfolio includes well-known brands such as Zara, Mango, Massimo Dutti, Bershka, Stradivarius, Aldo, U.S. Polo, CHARLES & KEITH, Sunglass Hut, Oysho, Zara Home, Parfois, Ipekyol and KIKO Milano. Today, the company unites over 60 stores in Tbilisi and Batumi. AFG Retail's global network spans across 8 markets with over 700 stores and 38 international brands. With the help of over 7,500 employees, the company offers customers a tailored, multi-channel shopping experience, both in physical stores and through digital channels.

The goal of this position is to support the Store Manager in the process of managing store operations, products, and the team, with a complete focus on customer care and achieving company goals.

Your key responsibilities

• Ensure a high standard of customer care and oversee the team training process to constantly improve and increase service quality and customer loyalty;
• Effectively manage possible conflict situations with customers, focusing on customer satisfaction;
• Ensure effective organization and arrangement of the warehouse;
• Analyze daily sales ratings, new product sales results, products with zero sales, and product distribution by subcategories, and based on this data, correct the product distribution plan, taking into account product profitability, store needs, and existing stock;
• Ensure compliance with current visual merchandising trends and control the implementation of standards set by the visual team in the store, aiming to effectively present best-selling products;
• Stay informed about new product arrivals and upcoming shipments, and make decisions on product placement in the store based on this information.

Required skills

• Result-oriented;
• Effective communication skills;
• Ability to organize and plan work;
• Focus on development;
• High sense of responsibility towards the team and work.

Important

• Knowledge of English;
• At least one year of work experience.

Additional information

• 1,200 GEL + bonus up to 800 GEL;
• Work schedule: full-time, 40 hours a week, 5 working days, 2 days off (flexible schedule).

To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/keiaTB7b