Guest Experience Ambassador
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TAV Operation Services is a subsidiary of TAV Airports Holding and one of the world's leading providers of premium travel services in airports. The company operates in approximately 90 locations in 19 countries and serves millions of passengers. In Georgia, TAV Operation Services is represented in Tbilisi and Batumi International Airports, including providing Primeclass lounges, Fast Track, and Meet & Greet services. The company is focused on creating a comfortable, seamless, and high-quality experience for guests at every stage of their journey through the airport.
Join our team as a Guest Experience Ambassador. Workplace: Tbilisi International Airport Work Schedule: 12-hour shifts (day/night), 2 days off
Key Responsibilities
- Ensuring premium class airport services for passengers and providing high-quality service.
- Supporting passengers during check-in, baggage handling, visa, and other airport procedures, while adhering to airport regulations and company rules.
- Monitoring service quality, producing operational documentation, and managing settlement processes.
- Promoting customer satisfaction and achieving target sales through exceptional service and continuous process improvement.
Qualification Requirements
- Ability to work individually and as part of a team
- Attention to detail
- High sense of responsibility
What We Offer
- Competitive compensation
- Health insurance package
- Transportation (from Avlabari)
- Meals
If your qualifications match the requirements, please send your resume to. Please indicate the position title in the subject field. By sending your resume, you agree to the company's processing of your personal data in accordance with Georgian legislation.