Technical Support Specialist

Public Service Institution "Information Technology Agency" announces a competition for the position of Technical Support Specialist.

Organization Overview

• Implementing and managing modern information technologies and systems in the healthcare system;

• Creating an integrated server and network infrastructure, ensuring its safe and effective operation and development;

• Ensuring the sustainable functioning of computer equipment and peripheral devices, telecommunications infrastructure;

• Ensuring the information security of information systems and information technology infrastructure;

• Developing, implementing, supporting, and developing integrated digital systems for managing relevant public services.

• The Agency develops and supports around 100 digital systems and modules for wide use, which facilitate the continuity of services in the health and social protection, and employment sectors. As an institution constantly focused on growth and meritocratic, we are pleased to welcome professionals oriented on development.

Main Responsibilities

• Ensuring the proper functioning of computer equipment and peripheral devices owned by the service;

• Ensuring the proper functioning of operating systems and other software;

• Reacting to incidents recorded by users in the service desk remotely or, if necessary, by going onsite;

• Timely resolution of incidents transferred to him or referral to the relevant competent service;

• Installation of necessary software on the user's computer;

• Managing the process of repairing or replacing computer equipment if it is damaged.

Professional Knowledge, Education, Experience

• Higher or professional education in the field of information technology;

• At least 1 year of experience working in a similar position;

• Knowledge of Windows operating system at the administration level;

• Knowledge of installing, configuring, and supporting MS Office software;

• Ability to technically/programmatically adjust various peripheral devices;

• Knowledge of basic principles of Android mobile operating system;

• Knowledge of basic network technologies and office programs at the user level;

• Experience working with Active Directory and ManageEngine products will be considered an advantage.

• Salary: according to qualification and experience.

Additional Offer: Professional development.

Application Deadline: 11.12.2026

Interested persons, please send your CV to the following email address and indicate the vacancy title in the subject field.

Public Service Institution - Information Technology Agency wishes you success!

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