Head of Digital Sales and Customer Experience Management Department

Company "Iseepari" has been taking care of customers' beauty since 1995. News and innovations from the world of perfumery quickly reach Georgian customers through Iseepari. The network is represented in all major cities of the country.

The main task of "Iseepari" is to ensure the best quality service for customers, and to create the best working environment for employees.

The strength of "Iseepari" lies in highly qualified and motivated personnel. The company constantly cares about their professionalism and training. "Iseepari" offers new team members a pleasant working environment, the opportunity to work with a professional team, and development opportunities.

"Iseepari" invites everyone who wants to keep up with the rhythm of the perfumery world.

www.iciparis.ge; https://www.linkedin.com/company/iciparis/

"Iseepari" announces a vacancy for the position of Head of Digital Sales and Customer Experience Management Department

Position location: Tbilisi, Vashlijvari, Sarajishvili 17a Work schedule: Administrative work schedule Reports to: Director Salary: 4000 – 4500 GEL

Key responsibilities: - The goal of the position is to develop and manage the company's digital sales strategy, ensure the effective functioning of the website and e-commerce platform, increase online sales, retain customers and increase loyalty through CRM/loyalty systems - Management of online commerce and the site; ensuring the smooth and uninterrupted operation and technical development of the e-commerce platform; - Monitoring site analytics and making strategic decisions based on the data received; - Monitoring, controlling, evaluating the smooth functioning of the site, identifying and eliminating defects; - Planning, distributing and daily/monthly monitoring the execution of online sales; - Implementing high-quality customer service standards; - Developing CRM strategy and customer lifecycle management policy; - Developing, implementing and evaluating the effectiveness of loyalty programs to retain and grow customers; - Constantly researching market trends, competitors and new digital technologies and implementing them in practice;

Requirements: - Higher education in business administration, information technology or a related field; - 3 years of experience in e-commerce; - Team management experience; - High-level proficiency in foreign languages;

Additional information - Candidates who meet the requirements will go through the following stages of selection: - Application reception/selection; - Interview with the Human Resources Management and Administrative Department; - Interview with the General Management;

Interested parties, please send your resume. The deadline for submitting applications is November 27, 2026.

Good luck!

We inform you that we process personal data, including collecting, verifying and storing your application for consideration, for the purpose of conducting procedures for candidate selection/employment, within the framework of the Georgian Law on Personal Data Protection. Your application/CV and the personal data contained therein will be stored by us for 1 year from the end of the competition, in accordance with the requirements established by law, including for the purpose of ensuring a legal dispute process related to the results of the competition. In this process, we use the service of a third party, LLC "Self.ge" (authorized person for processing), specifically, the recruitment process management functionality. We also inform you that you are provided with the rights specified in Chapter III of the Georgian Law on Personal Data Protection.

To get detailed information about the vacancy and to send your resume, please visit the following link: https://ici-paris.selfrecruit.ge/s/m4RFy