Telephone Service Officer
Translated automatically from the original posting. Read the original in Georgian →
The microfinance company JSC "Miso Euro Credit" is announcing a vacancy for the position of Telephone Service Officer.
About the company: JSC "Miso Euro Credit" (eurocredit.ge) is an international company of European model, which has been operating on the Georgian market since 2011. Eurocredit is represented in 22 cities of Georgia, with 30 branches and offers auto and business loans to customers.
The Eurocredit team consists of professionals who are distinguished by their expert knowledge and great experience in their field. The company has created a free environment, which determines the loyalty and kindness of employees.
Location: Tbilisi
Main responsibilities: - Receiving / identifying incoming calls; - Informing the user about the company's products and services; - Providing consultation within the competence; - Redirecting the call if necessary; - Recording the received information with the relevant persons; - Timely response to issues recorded by the user; - Making outgoing calls to customers if necessary.
Qualification requirements: - Experience in a similar position is desirable; - Knowledge of computer office programs.
Additional skills: - Fluent speech and written communication; - Effective communication skills; - Ability to manage conflict situations; - Ability to work in a busy mode. - High sense of responsibility; - Organization.
To get detailed information about the vacancy and to send your resume, please visit the following link: https://hel-ai.com/apply/73C2pkXc
Good luck!
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